Privacy Policy

Introduction
1. We are committed to safeguarding the privacy of our website visitors and service users.

1.1 This policy applies to the personal data of our website visitors and service users

‘Personal data’ is defined in Article 4(1) of the GDPR:
“(1) ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

1.2 In this policy, ‘we’, ‘us’ and ‘our’ refer to Unleashed Professional Dog Care.

How we use your personal data
2. In this Section 2 we have set out: (a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data.

2.1 We may process data about your use of our website and services. This ‘usage data’ may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services.

2.2 We may process your personal data provided in the course of the use of our services (‘service data’). The service data may include names, email addresses and addresses. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

2.3 We may process information contained in any enquiry you submit to us regarding goods and/or services (‘enquiry data’). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. By consenting to this privacy policy at the time of making your enquiry, you are consenting to your enquiry data being processed by Unleashed Professional Dog Care. 

2.4 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary, for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.5 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing your personal data to others

3. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.1  In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International transfers of your personal data

4.1 There will be no international transfers of your personal data. All data will be stored in the United Kingdom.

4.2 The hosting facilities for our website are held under Wix.com in the United Kingdom. 

Retaining and deleting personal data

5. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.2 We will retain your personal data as follows:

(a)  Personal data including emails, names, and addresses will be retained for a minimum period of 6 years and for a maximum period of 25 years for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1)

Amendments

6. We may update this policy from time to time by publishing a new version on our website.

6.1 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.2 We may notify you of changes to this policy by email.

Your rights

7. In this Section 7, we have summarised the rights that you have under data protection law. 

7.1 You have the right to confirmation as to whether or not we process your personal data. If you request, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies will be subject to a reasonable fee. 

7.2 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.3 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.4 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Data protection officer

8. Our data protection officer’s contact details are: Sophie Cashman – 07397 856898 or sophiecashman1976@gmail.com